I had to reach out to my insurance rep multiple times for an update during this process. In the start of the process, I had to submit multiple documents to prove my rig was covered. What I am dissatisfied with is the fact that if I would have only su... show more I had to reach out to my insurance rep multiple times for an update during this process. In the start of the process, I had to submit multiple documents to prove my rig was covered. What I am dissatisfied with is the fact that if I would have only sumbitted the receipt, which includes tax, I would have received a higher payment, which would have included the tax I paid. In the future I'll only submit receipts. Live and learn. show less

I was sent between two adjusters and had trouble getting calls back from the first when I was told I would be.

When the storm damaged my house, I was very anxious about the service I would get from Stillwater. Your adjuster was very courteious and helpful. I thank Stillwater and staff for your response and support.

No comments provided.

I appreciated the quick resolution without taking a lot of my time. It showed a real effort on your part to be helpful and fair - not just a focus on squeezing me as a customer - an experience we encounter all too often these days. Thank you.

Haley did a fine job, but I would not recommend your product based upon how much it depreciated. The "replacement cost" was allready too low, and then the items were devalued another 75%. This resulted in a check which will not even begin to replace my items.

Am cancelling my policy and would not recommend this business.

Jasmine was awesome to work with. She was extremely professional, courteous and helpful. I would recommend her to anyone!

Thanks so much for a quick turnaround. Haley was great!

While it's never nice to come home to discover your house broken into and valuable property stolen, I've been provided solid communication, education and professionalism by Jasmine from the very beginning to the end! While very dissappointed with rep... show more While it's never nice to come home to discover your house broken into and valuable property stolen, I've been provided solid communication, education and professionalism by Jasmine from the very beginning to the end! While very dissappointed with replacing my stolen items, Jasmine let me know "in advance" what to expect per the policy limits toward replacing items stolen. It is what it is. I must accept the terms and do thank you for foing whatever possible under my circumstances. Ron (Inspector) was very nice and professional too. However, I wish he was more thorough about what to expect after he visited my home. show less