Besides the handling of the latter part of the claim by Wes, the other process was handled poorly.

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This was my first homeowners insurance claim I've ever had and it was handled so well. Thank you!

Ms Lippe was kind and compassionate. I lost jewelry that was more than fifty years old. Rings that represented cherished memories of my past. I sincerely felt and still feel the sense of loss. However, this process was aided by the rapid response and recovery. I appreciate all of her efforts.

Jasmine was excellent!

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Good job. Keep it up!

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Jasmine has been amazing, very kind and listens with genuine care. I am sure she has heard it all before, yet she makes me feel like I am the only one. Thank you so much. You have made this experience tolerable. I don't care to repeat it, but Jasmine helped me a lot.